homeaboutproducts & servicesratesclientsgroupslinkscontact

B&D Hamilton Consulting
offers competent, fast Tier 3 support with a personal touch. Saving clients time and money.

Our goal is not to provide answers, but to educate our clients on "how and where to find the right solutions."
Terry Moore

Technical Manager, Avaya

Mike Langley
Senior Services Engineer, Avaya Inc

Scott Bowyer

Software Development Engineer III, Avaya

Avaya Definity - all Communication Manager software versions on all hardware platforms
Legacy / Converged - S75, G3SI, G3CSI, G3R, S8xxx, all media-gateways supported by CM

Services - Most issues can be resolved Today
*Note that we provide a Tier 3 level of support. Not many can offer this level of services.

Subject Matter Expert - Definity Software Corruption repair, administration, features, hardware and software troubleshooting, MST, networking, provisioning, upgrades and additions, patching, firmware updates, backup and restore. Connectivity, logins, passwords, secret-key authentication, permissions, user-profiles, webProfiles, remote-access, SAMP/MPC, RFA licensing, Main, ESS, LSP server configurations.

Server access, replacement and reconfiguration. Plug n Play replacement servers.
tcm, debugger, ossi emulation, scripting, consulting, design, training, and maintenance assist

Develop and provide tools solutions to users that install and service
Definity / Communication Manager
- products and adjuncts


Business Hours - Monday thru Friday - 8:00am to 5:00pm
Out of hours rates will be more than Standard, but available and negotiable

Support Forum Links

Contact us:
B&D Hamilton Consulting
+1 303 507-6524
Magnolia, TX  77355



® 2009 B&D Hamilton Consulting. All rights reserved.